Bonnie, Re: paper waste management...
Printing Industries of America and perhaps some of the other trade
associations publish annual "ratio studies" which analyze many aspects of the
ptinting industry, especially as they relate to profitability.
I'm certain you'll find reliable data, aggregated by industry type, which
will address many such questions. While this won't be equipment specific, it
will offer comparative data about this shop as compared to others of similar
type and size. When combined with the equipment-specific waste data, this
will help to provide a realistic benmchmark for recommendations.
George Frantz MA/OTA