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Article Summary: Expert Systems
4.30.99

Human expertise in printing can be represented by computer programs called expert systems. If the problem is well defined with clear inputs and outputs, expert systems can be developed. These follow a chain of reasoning between observations and solutions.

Printing issues which are candidates for expert systems include diagnosis, control, configuration and planning. Proper and timely decisions in these areas can increase efficiency and reduce waste. An expert system can be used as a replacement for human decision-making, or as a training aid for employees.

Expert systems express the knowledge and decision-making process as an integrated tree of if/then rules based on one of more inputs which are evaluated with rules like (if [A and B] then C) or (if [A or B] then C). Condition C is can then used in further decision-making. The rules can be traversed in the forward direction, from observed data toward a goal. They can also be traversed in the backward direction, from an anticipated goal back to observed facts which validate the goal. Either way, a decision to implement the goal is supported.

Different rules and observations can be assigned a confidence factor which weighs some higher than others. With prioritized paths through the decision tree, confidence in multiple plausible solutions can be compared.

Authors: Souhaila Almutawa and Bader Alhajji, Kuwait University
Source: GATFWorld, March/April 1999, p. 11-15 (part 3 of 5).

 

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